Last updated: 2 October 2026
Braddell Studio LLP (“Braddell Studio”, “we”, “us” or “our”) respects your privacy and is committed to
protecting the personal data entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit our
website, enquire about room availability, make a booking, use our rooms, or otherwise interact with us.
We manage personal data in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”) and
other applicable laws.
1. Personal Data We May Collect
Depending on how you interact with us, we may collect information such as:
- your name;
- telephone or WhatsApp number;
- email address;
- organisation, business or practice name, where applicable;
- your preferred room, booking date and time;
- information about the intended use of the room;
- information required to administer and confirm your booking;
- payment and transaction information, where applicable;
- correspondence and communications with us;
- technical information generated when you use our website, such as IP address, browser information and
- website usage data.
Please avoid providing sensitive or unnecessary personal information when making a general enquiry.
2. Enquiries and Booking Process
The availability information displayed on our website is indicative and does not constitute a confirmed booking.
When you wish to enquire about a room, you may contact Braddell Studio, including through WhatsApp, with information such as your preferred room, date and time and intended use.
We may use the information you provide to respond to your enquiry, check and confirm availability, provide applicable pricing and booking information, assess whether the intended use is suitable for the space, obtain the information required to complete the booking, process or verify payment, and confirm and administer your booking.
A booking is confirmed only after the required booking information has been provided, payment has been received or verified, and Braddell Studio has issued confirmation of the booking.
3. How We Use Personal Data
We may collect, use and disclose personal data for purposes reasonably connected with our business, including to:
- respond to enquiries and check room availability;
- process, confirm and manage bookings;
- communicate with you about your booking or use of the Studio;
- process or verify payments, invoices and refunds where applicable;
- administer regular or recurring room arrangements;
- provide customer support;
- maintain the safety and security of our premises, systems and users;
- improve our rooms, services and website;
- comply with legal, regulatory, accounting or administrative requirements;
- send information about Braddell Studio’s services or promotions where you have consented to receive such communications or where otherwise permitted by law.
We will not use your personal data for purposes materially different from those notified to you unless we
obtain the necessary consent or are otherwise permitted or required by law.
4. Payment Information
Payment for room bookings may be made by PayNow, bank transfer or another payment method communicated by Braddell Studio.
When you make a payment, we may receive or retain information reasonably necessary to identify and verify the payment, such as your name, payment reference, transaction date, amount paid and other information shown in the payment record.
We use this information to verify payment, confirm and administer your booking, maintain appropriate financial records, and process any refund where applicable.
Braddell Studio does not require or collect your online banking passwords, PINs or banking authentication credentials.
5. WhatsApp and Other Communications
If you contact us through WhatsApp or another third-party communication service, information you provide through that service may also be processed by the relevant service provider in accordance with its own privacy terms.
We will use information received through these channels primarily to respond to enquiries, administer bookings and communicate with you about Braddell Studio and its services.
6. Disclosure of Personal Data
We do not sell your personal data.
We may disclose personal data where reasonably necessary to service providers supporting our operations, professional advisers, or government agencies and regulators where required or permitted by law.
Where appropriate, we take reasonable steps to ensure that third parties handling personal data on our behalf provide an appropriate level of protection.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to enable website functionality, understand how visitors use the website and improve the user experience.
Some cookies may be provided by third-party services used on our website, such as website hosting, analytics, maps or embedded content. You may be able to disable or manage cookies through your browser settings. Disabling certain cookies may affect some website functions.
8. Marketing Communications
Where applicable, we may send you information about Braddell Studio, including updates, services, availability or promotions.
You may withdraw your consent to receive marketing communications at any time by using any unsubscribe facility provided or by contacting us.
Where marketing communications are sent to Singapore telephone numbers, we will comply with applicable requirements under the PDPA, including the Do Not Call provisions.
9. Protection of Personal Data
We take reasonable administrative, technical and physical measures to protect personal data in our possession or control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Retention of Personal Data
We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected or for legitimate business or legal purposes.
When personal data is no longer required, we will take reasonable steps to securely delete, dispose of or anonymise it.
10. Transfer of Personal Data Outside Singapore
Some service providers or technology platforms we use may process or store information outside Singapore. Where personal data is transferred outside Singapore, we will take appropriate steps to ensure that the transfer is made in accordance with applicable requirements under the PDPA.
12. Access and Correction
Subject to the PDPA and applicable exceptions, you may request access to personal data that we hold about you or request correction of inaccurate or incomplete personal data.
We may need to verify your identity before processing a request and may charge a reasonable fee for an access request where permitted by law. We will inform you of any applicable fee before processing the request.
13. Withdrawal of Consent
Where we rely on your consent to collect, use or disclose personal data, you may withdraw your consent by contacting us.
We will inform you of any likely consequences of withdrawing consent where appropriate. Withdrawal of consent will not affect any collection, use or disclosure of personal data permitted or required by law.
14. Third-Party Websites
Our website may contain links to third-party websites or services. Braddell Studio is not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policies of those services separately.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices or applicable requirements. The latest version will be published on our website with the date on which it was last updated.
16. Contact Us
If you have questions about this Privacy Policy, wish to make an access or correction request, withdraw consent, or raise a concern regarding the handling of your personal data, please contact:
Data Protection Contact
Braddell Studio LLP
Website: www.braddellstudio.sg
Email: [email protected]
We will endeavour to respond to privacy-related enquiries and requests within a reasonable period.